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shippings & returns
shipping
Amor sains offers worldwide and same day shipping for all orders placed before 4 PM CET. We ship to the Netherlands with DPD and worldwide with DHL Express, for the fastest and most reliable service. Please see our shipping rates below.
THE NETHERLANDS
DPD (1-3 Business Days) – €7,95
Orders over €125 via DPD (1-3 Business Days) – Free
BELGIUM
DPD (1-3 Business Days) – €8,95
Orders over €125 via DPD (1-3 Business Days) – Free
EU
DHL Express (1-3 Business Days) – €19,95
Orders over €150 via DHL Express (1-3 Business Days) – Free
UK
DHL Express (1-3 Business Days) – €19,95
Orders over €150 via DHL Express (1-3 Business Days) – Free
USA/CANADA
DHL Express (1-4 Business Days) – $29,95
REST OF THE WORLD
DHL Express (2-4 Business Days) – €29,95
Custom Taxes and Duties for non-EU countries are not included.
RETURN POLICY
Exchanges / refunds can be issued up to 14 days from the date the product was received. Please note that the returned must be send back within 14 days of the delivery date. The item must be returned in its original, unused, unaltered and unwashed condition with original tags and packaging included.
Don’t return products without a return request! returns without return requests won’t be accepted.
We are unable to refund your original or return postage costs unless the product is faulty / incorrect. International returns initiated due to refusal/fail to pay duties and taxes will be subject to a €25 restocking fee which will be deducted from the refund amount.
Items that were bought with a discount (during a sale period or with a discount code) will be refunded as store credit.
RETURNS EU CUSTOMERS
To apply a return please visit our Returns Center. Pack returning items if possible in original box with associated packaging materials. Please include the form with barcodes inside of the box so we can process your return as quickly as possible. Add the ‘Return Parcel Form/label‘ on the outside of the package and bring your parcel to the courier and shipping service of your preference. Return label is not complimentary, return shipping costs are not covered.
RETURNS NON-EU CUSTOMERS
For returns, please pick the courier and shipping service of your preference. We recommend using a trackable shipping service.
To apply a return please visit our Returns Center. Pack returning items if possible in original box with associated packaging materials. Please include the form with barcodes inside of the box so we can process your return as quickly as possible. Add the ‘Return Parcel Form/label‘ on the outside of the package and bring your parcel to the courier and shipping service of your preference. Return label is not complimentary, return shipping costs are not covered.
IF YOU HAVE ANY QUESTIONS ABOUT shipping and returns, PLEASE CONTACT US:
BY EMAIL: SUPPORT@AMORSAINS.COM