FREQUENTLY ASKED QUESTIONS
Shipping & delivery
How do we ship and what are the shipping fees?
Amor Sains offers worldwide and same day shipping for all orders placed before 4 pm CET. We ship to the Netherlands with PostNL and worldwide with DHL express, for the fastest and most reliable service. Please see our shipping rates below.
The Netherlands
postnl (1-3 business days) – €7,95
orders over €125 via postnl (1-3 business days) – free
Belgium
postnl (1-3 business days) – €8,95
orders over €125 via postnl (1-3 business days) – free
Eu
dhl express (1-3 business days) – €19,95
orders over €150 via dhl express (1-3 business days) – free
Uk
dhl express (1-3 business days) – €19,95
orders over €150 via dhl express (1-3 business days) – free
Usa/canada
dhl express (1-4 business days) – $29,95
Rest of the world
dhl express (2-4 business days) – €29,95
*Due to Covid-19 delivery could take longer
You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier. Amor Sains is not responsible for any unanticipated delays beyond Amor Sains’s control.
All orders are processed Monday through Friday, excluding bank holidays. Deliveries are made Monday through Friday from 9am-6pm.
Delivery timing is estimated from the time your order is shipped, not when it is placed.
How can I track my order status?
Once your item(s) have been shipped you will receive a confirmation email which will include a link to track your order through the carrier. Or use this form. If both not working please contact us.
Can I modify my shipping address?
If you need to modify your shipping or delivery information after your order has been placed, please contact us as soon as possible. Shipping information, including delivery address, cannot be modified once the order has already been shipped.